Troubleshooting Exchange 2010 SP3 RU6 issue
Run following from the command line
Exchange<2010>-<KB2936871>-x64-en.msp /lxv* <E>:\<RU6InstallLog.log>
Eg. 2936871 is the number
Exchange2010-KB2936871-x64-en.msp /lxv* E:\RU6InstallLog.log
Reference from
https://technet.microsoft.com/en-us/library/ff772434%28v=exchg.80%29.aspx?f=255&MSPPError=-2147217396
and
https://blogs.technet.microsoft.com/exchange/2008/07/08/exchange-2007-managed-services-might-time-out-during-certificate-revocation-checks/
Resolution:
Tried running many times, revoke Security check from the IE and tried opening Microsoft website but site was not opening, it kept circling without any page response/error message.
Then ran command from the "Command Prompt"
c:\>Exchange2010-KB2936871-x64-en.msp /lxv* E:\RU6InstallLog.log
/lxv* is a switch and file name can be change.
One thing you will notice that after adding swtich in the above RU6 Installation will go slow and finally i was able to resolve the issue
Event id pasted below were received in the Application Log
Event ID : Received in the Application Log
Log Name: System
Source: Microsoft-Windows-WAS
Date: 9/9/2016 3:20:24 PM
Event ID: 5002
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: MachineName
Description:
Application pool 'MSExchangePowerShellAppPool' is being automatically disabled due to a series of failures in the process(es) serving that application pool.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WAS" Guid="{524B5D04-133C-4A62-8362-64E8EDB9CE40}" EventSourceName="WAS" />
<EventID Qualifiers="49152">5002</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-09-09T09:50:24.000000000Z" />
<EventRecordID>5716</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>ComputerName</Computer>
<Security />
</System>
<EventData>
<Data Name="AppPoolID">MSExchangePowerShellAppPool</Data>
<Binary>
</Binary>
</EventData>
</Event>
Log Name: Application
Source: MsiInstaller
Date: 9/9/2016 3:55:03 PM
Event ID: 1024
Task Category: None
Level: Error
Keywords: Classic
User: domain\DomainAdmin
Computer: MachineName
Description:
Product: Microsoft Exchange Server - Update 'Update Rollup 6 for Exchange Server 2010 Service Pack 3 (KB2936871) 14.3.195.1' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1024</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-09-09T10:25:03.000000000Z" />
<EventRecordID>4119</EventRecordID>
<Channel>Application</Channel>
<Computer>MachineName</Computer>
<Security UserID="S-1-5-21-2569593454-2199529718-41506070416-1109" />
</System>
<EventData>
<Data>Microsoft Exchange Server</Data>
<Data>Update Rollup 6 for Exchange Server 2010 Service Pack 3 (KB2936871) 14.3.195.1</Data>
<Data>1603</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Binary>7B34393334443145412D424534362D343842312D383834372D4631414632304538393243317D207B33323533393433312D303236432D343637452D393841442D3939333243414334423330347D2031363033</Binary>
</EventData>
</Event>
Resolution in the same series
event Id 2280 because, re-installed Exchange 2010 Hub role on a different Location so it while installing first time, it registers its custom modules with IIS and for this it makes entries in the IIS root config file i.e. applicationHost.config at this location
C:\Windows\System32\inetsrv\config.
These enties are made under the <globalmodules> section.
You will see one such entry for kerbauth.dll.
<add name="kerbauth" image="C:\Program Files\Microsoft\Exchange Server\V14\Bin\kerbauth.dll" />
so replace the location of the current installation file at "Kerbauth" and save the file.
Log Name: Application
Source: Microsoft-Windows-IIS-W3SVC-WP
Date: 9/9/2016 3:20:15 PM
Event ID: 2280
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: MachineName
Description:
The Module DLL D:\Microsoft\Bin\kerbauth.dll failed to load. The data is the error.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-IIS-W3SVC-WP" Guid="{670080D9-742A-4187-8D16-41143D1290BD}" EventSourceName="W3SVC-WP" />
<EventID Qualifiers="49152">2280</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-09-09T09:50:15.000000000Z" />
<EventRecordID>3999</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer> MachineName</Computer>
<Security />
</System>
<EventData>
<Data Name="ModuleDll">D:\Microsoft\Bin\kerbauth.dll</Data>
<Binary>7E000000</Binary>
</EventData>
</Event>
Resolution : Change the path in the Application log from the location
