Check the SPN for the server
SETSPN.EXE –i <FQDN of server>
SETSPN.EXE –i <FQDN of server>
it should be resulted in the below manner
SmtpSvc/fqdn
SmtpSvc/fqdn.domain.
SmtpSvc/fqdn.domain.
To remove the SPN for the server or URL
Setspn -d <fqdn >
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